You have questions, we have answers.

Below are some of the most frequently asked questions about enrolling and attending University View Academy.

  • What is the UVA grading scale?
    Regular/AP Courses        Dual Enrollment

                 93-100                                 90-100

    B               85-92                                   80-89

    C               75-84                                   70-79

    D               67-74                                   60-69

    F                0-66                                     0-60

  • Will students receive materials and books?

    Every student will receive a laptop to use while enrolled in University View Academy. Elementary students will have consumable workbooks and manipulatives for math courses.

    Middle school and high school students will receive supply kits, novels, textbooks, workbooks, and other resources. Early College high school and other advanced courses may have textbooks and other digital resources available as part of the course. Students in Special Education will be provided with materials based on their IEPs.

  • What programs will I be using as a part of daily instruction?

    Here at University View Academy, we have a variety of technology partners but most families will work primarily with our SIS and LMS.

    Our Student Information System (SIS) is called JCAMPUS. This is where the majority of student data is housed and managed.

    Our Learning Management System (LMS) is called CANVAS. All learning content is housed here. This system is where students get assignments, work on projects, and take assessments. Learning Coaches can monitor these activities for their students to make sure they are on pace and performing.

    We also use Adobe Connect to deliver synchronous learning via Live Sessions. At these events, teachers work directly with students to build, reinforce, model, extend, and/or provide context for learning.

  • Who can access the student account?

    Currently, students have one Guardian/Learning Coach attached to their account unless specified otherwise.

    To add a Learning Coach that is not a Guardian to your student’s account:
    Contact Student Services for assistance with completing the Designated Learning Coach form for each enrolled student.

    To add an additional Guardian to a student account:
    Contact Student Services to add an additional guardian account for each enrolled student.

  • Who receives a laptop?

    Every enrolled student receives a laptop. They are shipped to an enrolled student’s mailing address (no PO Boxes). Since our program is tailored to these devices, students are expected to use the laptop provided to complete their schoolwork. Non-testing high school students can request an exception.

    (Note: We utilize web compliant technologies. In the event of an emergency, the vast majority of content learning can take place on any updated web browser.)

  • When will I receive a laptop?

    Laptops are shipped daily (M-F) from our support partner. Most students will receive their laptops 5-7 days after enrollment. The main Guardian Account will receive an email with tracking information once the laptop has been shipped.

    Newly enrolled students are expected to begin lessons using any available device (e.g., computer, tablet, or smart phone) with an updated web browser until the assigned laptop arrives.

  • How do I get tech support for the laptop?

    MIS, our laptop support partner, can be reached via phone at 225-286-1600 or by email at MIS is available on Monday through Friday from 7 AM to 5 PM. MIS can help with the following issues:

    Laptop: setup, home configuration, routine support, damages, or theft (examples: “I can’t connect to my wireless.” or “How do I change my screen settings?”)

    Application Installation and Setup: Adobe, Google, Microsoft, and many other general software products

  • What if I haven’t received the laptop?

    If there is a delay in getting your student’s laptop, call our technology partner, MIS, to confirm shipping at 225-286-1600.

  • What’s next after receiving the laptop?

    Once you receive the laptop, it is time to open the box and have some fun! Instructions from MIS are enclosed. Remove the laptop from the packaging, plug in the power adapter to the wall and the device, and then push the power button on the top right of the keyboard.

    Login information will be given by the enrollment team during the initial welcoming call. If you cannot log in, please call our technology partner, MIS, at 225-286-1600.

  • Will students receive any other equipment?

    Each student will receive a laptop computer.

  • Do UVA students receive P-EBT benefits?

    UVA does not participate in the National School Lunch Program and is not a CEP school.  Therefore, students enrolled at UVA are not eligible for P-EBT benefits.

  • Is transportation provided?

    Since University View Academy is a virtual school, transportation is not provided. Parents are expected to provide their own transportation to and from all state testing as well as any school sponsored events.