You have questions, we have answers.

Below are some of the most frequently asked questions about enrolling and attending University View Academy.

  • What is the UVA grading scale?
    Regular and AP Courses        Dual Enrollment

                 93-100                                 90-100

    B               85-92                                   80-89

    C               75-84                                   70-79

    D               67-74                                   60-69

    F                0-66                                     0-60

  • Will students receive materials and books?

    Every student will receive a laptop to use while enrolled in University View Academy. Elementary students will have consumable workbooks and manipulatives for math courses.

    Middle school and high school students will receive novels and resources to assist with their ELA Guidebooks curriculum.  Early College high school and other advanced courses may have textbooks and other digital resources available as part of the course. Students in Special Education will be provided with materials based on their IEPs.

  • What programs will I be using as a part of daily instruction?

    Here at University View Academy, we have a variety of technology partners but most families will work primarily with our SIS and LMS.

    Our Student Information System (SIS) is called JCAMPUS. This is where the majority of student data is housed and managed.

    Our Learning Management System (LMS) is called CANVAS. All learning content is housed there. This is where students get assignments, work on projects, and take assessments. Learning Coaches can monitor these activities for their students to make sure they are on pace and performing.

    We also use Adobe Connect to deliver synchronous learning via Live Sessions. At these events, teachers work directly with students to build, reinforce, model, extend, and/or provide context for learning.

  • Who can access the student account?

    Currently, students have one Guardian/Learning Coach attached to their account unless specified otherwise.

    To add a Learning Coach that is not a Guardian to your student’s account:
    Contact Student Services for assistance with completing the Designated Learning Coach form for each enrolled student.

    To add an additional Guardian to a student account:
    Contact Student Services to add an additional guardian account for each enrolled student.

  • Who receives a laptop?

    Every enrolled student receives a laptop. They are shipped to an enrolled student’s non PO Box mailing address. Since our program is tailored to these devices, students are expected to use the laptop provided to complete their schoolwork. Non-testing high school students can request an exception.

    (Note: We utilize web compliant technologies. In the event of an emergency, the vast majority of content learning can take place on any updated web browser.)

  • When will I receive a laptop?

    Laptops are shipped daily (M-F) from our support partner. Most students will receive their laptops 5-7 days after enrollment. The main Guardian Account will receive an email with tracking information once the laptop has been shipped.

    Newly enrolled students are expected to begin lessons using any available device (computer, tablet, smartphone…) with an updated web browser until they receive their assigned laptop.

  • How do I get tech support for the laptop?

    MIS, our laptop support partner, can be reached via phone at 833-286-9905, 225-286-1600 or by email at Support@uview.academy. MIS is standing by Mon-Fri from 9 AM – 6 PM ready to assist. MIS can help with the following issues:

    Laptop: setup, home configuration, routine support, damages, or theft (Example: I can’t connect to my wireless or how do I change my screen settings?)

    Application Installation and Setup: Adobe, Google, Microsoft, and many other general software products

  • What if I haven’t received the laptop?

    If there’s a delay in getting your student’s laptop, call our technology partner, MIS, to confirm shipping at 833-286-9905 or 225-286-1600.

  • What’s next after receiving the laptop?

    Once you receive the laptop, it is now time to open the box and have some fun! Instructions from MIS are enclosed. Remove the laptop from the packaging, plug in the power adapter to the wall and the device, and then push the power button on the top right of the keyboard.

    Login information will be given by the enrollment team during the initial welcoming call. If you cannot log in, please call our technology partner, MIS, at 833-286-9905.

  • What equipment will students receive?

    Every student will receive a laptop computer.